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SHOP POLICIES

PAYMENT METHODS

Lovefooddream.com Shop accepts Paypal. Please verify your payment method is acceptable prior to your purchase.

IMAGE AND CONTENT USE

We’re so happy you want to share your love for the products here on the Lovefooddream.com Shop. Please credit us when using images from our sites and social media pages. Feel free to include our hashtags and we may feature your images on our social media pages.

SHIPPING AND RETURNS

We currently ship to the China and around the world. Shipping costs are based on weight and provided directly by our shipping provider. We do offer 72 hour shipping and strive to get our products out to you in a timely manner. Orders are processed immediately once they are received. We are unable to cancel orders or make changes to order information. Please verify your shipping address during the checkout process, prior to submitting your order.

International orders require extended shipping time and we are not responsible for delays at customs. Shipping times vary greatly based on your international shipping address. Additionally, import duties, taxes or other chargers are not included in our shipping price. Please consult your country’s customs office prior to purchasing to determine these prices.

Unfortunately, we do not accept returns on products. If your order is damaged during shipping, please don’t hesitate to contact us at lovefooddream@gmail.com so we can fix this! Read more on our return policy below.

RETURN POLICY

We understand that committing to a product is a big decision, and we want you to feel confident with your purchase. Please take the time to review all our photos, and confirm that the size and dimensions will suit your needs, as all products sales are final once shipped.

If you receive a damaged or defective product, please email us at lovefooddream.com immediately so that we can expedite a replacement.

It is your responsibility to assure the quality of all goods upon receipt. You must obtain a return shipping confirmation from us prior to returning any products. In order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the order placement date. Any approved refund or store credit will only be for the value of the returned items. For your security, refunds will be credited back to the original payment method used for the purchase.

In the event that you receive the wrong product or have a delay in shipping because of your error, you will be responsible for paying the shipping costs for the return of the original items and for the replacement items. If you receive the wrong product because of a shipping error on our part, we will gladly pay for your return and the shipment of the correct item.